Sacha Kirk, CMO & Co-Founder, Lawcadia, talks to us about the launch of their new intelligent engine that will drive all aspects of the platform.
CL: Why have you launched this platform now?
SK: Lawcadia was founded 5 years ago and one of the challenges that we increasingly came up against was that every in-house legal team and law firm had different variations of what they were needing. This can be a result of their client-base, systems infrastructure, industry sector and internal processes. We recognised the need for an agile and flexible approach and so, we decided to design and build a new platform engine. We continue to retain the very high level of security that we are known for, whilst allowing for a plethora of variations in how the platform can be applied to the legal function and adjacent categories.
Lawcadia Intelligence has been 12 months in the making and we believe the timing is perfect as law firms and in-house legal teams are more focused than ever on transformation and using technology to improve ways of working and client-service delivery.
CL: What improvements does Lawcadia Intelligence bring to the initial Lawcadia platform and how is this a “game changer”?
SK: For technology companies implementing customisations and integrations can take a lot of development time and can potentially cause havoc with security infrastructure. This can also lead to time-consuming and high cost implementations. The average mid-sized law firm and corporate or government legal team just can’t justify this so they either make do with an off-the-shelf solution or they continue to do what they’ve always done with a hacked together version of enterprise systems.
We built our new intelligent engine to allow for almost unlimited solutions and variations to be created using Lawcadia’s legal operations platform as the core operating system. It is a game changer because functionality that was not practical or possible before, now is very achievable.
We will also be able to configure the platform for many other languages quite easily, which we are excited about for the European and Asian market.
CL: “Efficiency, Control and Technology”: How does Lawcadia Intelligence meet these core requirements?
SK: In-house legal departments right now are intensely focused on efficiency and putting controls in place over all aspects of the legal function, including who does what work, what work gets brief out, to whom, why, and for what fee. The larger the team and the number of matters, the flow of work and data capture become enormously complex. Technology provides a way for a General Counsel to have visibility over every aspect of the legal function, if they wish, and put in place additional controls where they are required. Lawcadia’s platform becomes an end-to-end operating system for the legal department and Lawcadia Intelligence is the engine that can be used to create even more efficiencies, controls and reporting capability.
CL: How much flexibility do clients have when developing their own plugins with Lawcadia Intelligence?
SK: The new engine allows for loosely coupled plug-ins which removes a lot of the heavy development coding involved in building new functionality and customisations. The main benefit of this type of architecture it that new functionality can be added without changing the core infrastructure of the platform – essentially these plug-ins sit on top of the engine. We are planning to provide SDKs (Software Development Kits) so that 3rd party developers, perhaps clients’ own IT teams or technology partners, can develop unique plugins for certain requirements. The benefit of this approach is that new functionality or integrations can be quick and affordable. They also don’t interfere with the core data or system security and they are easy to test and implement. Our own developers have put together some plug-ins in a very short amount of time and shown us on team meetings straight away. Really quite compelling and makes for fast iterations and rapid development which is exciting.
CL: Who are your target audience for this new offering?
SK: At its core, Lawcadia is a two-sided platform used by both in-house lawyers and their private practice counterparts. We have quite diverse in-house legal teams using Lawcadia from large banking institutions through to not-for-profit organisations and technology scale-ups. On the law firm side, we have over 150 law firms using the platform across Australian top-tier and mid-tier firms, as well as international, Magic Circle and AM Law firms.
We are currently working with some in-house legal departments to use our new capabilities to get more control over processes and spend as well as use the logic-based workflows to further streamline law firm instructions.
We are also working with law firm clients on a number of really exciting use cases that are client-focused and quite innovative.
CL: How does Lawcadia Intelligence positively impact your clients’ work efficiency and bottom line, whether they be in house or law firms?
SK: An automated workflow solution, like Lawcadia, removes much of the administration that in-house legal teams must deal with. We focus on the life-cycle of a matter and remove unnecessary admin, emails, ambiguity and manual data capture and replace this with visibility and digital processes which eliminate human error, duplication of work and a lot of email communication. Our clients find that they save quite a lot of time by moving to a digital platform. They can then use that additional resource and capacity to reallocate within the legal function.
Lawcadia also has an excellent RFP capability, where in-house legal teams can easily brief a matter out to multiple law firms. All responses are automatically collated and compared, and the in-house lawyer can quickly review and makes an informed decision based on anticipated spend for that matter along with law firm expertise, project management capability and experience. This is a great opportunity to check the market price of a particular matter and also means that they can demonstrate value for money, which is often a requirement for government organisation.
We also go further. Once a matter is engaged, there is a transparent process where the law firm keeps the client updated on any budget changes with approvals required and closes the process out with invoices and ebilling.
This two-step process is unique to Lawcadia. We find that clients can save up to 30% of their spend, and even more in some cases, which is quite compelling.
CMO & Co-Founder, Lawcadia
Sacha is a Co-Founder and Chief Marketing Officer at Lawcadia, an Australian headquartered legal technology company. Winner of the Australian Young Entrepreneur of the Year 2019 (legal), she is also a finalist for a Women in Law 2020 award. Sacha is passionate about transformation in the legal industry and applies creative thinking processes, strategy, and design thinking to identifying client pain points and developing innovative solutions.
Lawcadia is a legal technology company with a cloud-based platform that in-house legal teams and their law firms use to manage intake, matters, RFPs, scope of work, and spend, with excellence in workflow automation.