Too Much Chatter: The Challenges Of Collecting And Reviewing Chat Messages.
Chat data is a large component of business operations today, especially with the increase in the remote workforce. There are chat apps, videoconferencing and collaboration-based platforms that incorporate chat functions, and internal company messaging systems that allow users to communicate in real time for extended periods. Chat apps also promote collaboration by allowing file-sharing and incorporating global features. All of these things are great and vital to streamline bu